YMCA of Greater Des Moines

  • Wellness Center Staff

    Job ID
    2018-2085
    Category
    Member Services
    Type
    Part-Time, Variable Hour
    Branch Name
    Wellmark YMCA
    Location
    US-IA-Des Moines (Wellmark YMCA)
    Shift
    Varies
    Starting Wage/Salary
    USD $7.25/Hr.
    Maximum Wage/Salary
    USD $8.50/Hr.
    Work Hours
    Looking for weekend and afternoons (between 12 and 6)
  • Overview

    At the Y, strengthening community is our cause.  Our staff members are people who drive this cause – it is because of our drive, our passion, our belief in others, and our belief in the strength of our mission that we are able to make a difference – every day. 

     

    As a Wellness Center Staff, you will have the opportunity to provide quality customer service, guidance, and leadership to all members and participants in the Wellness Center. You will be intentional about promoting the principles of healthy living while building and maintaining positive relationships. EVERY position positively impacts others at the Y - JOIN US, WE MAKE A DIFFERENCE!

     

    To positively impact others, Y Staff Team Members exemplify CAUSE-DRIVEN LEADERSHIP competencies.

     

    Values

    Demonstrates in word and action the Y's CORE VALUES of caring, honesty, respect and responsibility and a commitment to the Y's mission, in all matters at all times

     

    Community

    Delivers the benefits of good health, strong connections, greater self-confidence, and a sense of security to all who seek it

     

    Philanthropy

    Tells the Y story to help others understand the impact of the Y; develops relationships with members to support fundraising; supports fundraising efforts

     

    Inclusion

    Values all people for their unique talents and takes an active role in promoting practices that support diversity, inclusion and cultural competence

     

    Relationships

    Builds authentic relationships in the service of enhancing individual and team performance to support the Y's work

     

    Communication

    Listens for understanding and meaning, seeks to understand the other person's point of view and expresses self effectively and in a manner that reflects a true understanding of the needs of the audience       

     

    Responsibilities

    1.             Monitor the wellness center areas to ensure a safe, hazard-free

                    environment, addressing safety issues as directed.

    2.             Continuously monitor wellness center areas to assist members with

                    questions and issues.

    3.             Continuously facilitate member involvement by actively seeking

                    opportunities to build relationships.

    4.             Actively promote member engagement by encouraging involvement in

                    related Y programs and small communities.

    5.             Assume a leadership role for members, demonstrating professionalism

                    and equipment expertise.

    6.             Encourage and support members as they strive to attain their personal

                    fitness and wellness goals.

    7.             Ensure cleanliness and tidiness of the wellness center areas by cleaning

                    equipment, desks, and all surface areas regularly.

    8.             Assist, as required, with training and orientation of new Y staff.

    9.             Know all emergency procedures and be able to demonstrate them.

    10.           Complete accident/incident reports and submits to supervisor or

                    designated staff person.

    11.           Perform additional duties as assigned by supervisor or designated staff

                    person.

    12.           Demonstrate and support the objectives of the Association as embodied

                    in the mission statement and values.

    Qualifications

    EDUCATION/EXPERIENCE REQUIREMENTS:

    1.             Ability to read, write, and perform simple mathematical functions

    2.             Online New Employee Orientation (available in the YMCA

                    Training Program)

    3.             Online New Employee Safety Orientation (available in the YMCA Training

                    Program)

    4.             Y Leaders Orientation (available in the YMCA Training Program)

    5.             American Red Cross CPR-PR/AED/First Aid Certifications or equivalent

                    certifications approved by the YMCA (available in the YMCA

                    Training Program)

    6.             American Red Cross Blood Borne Pathogens Training or

                    equivalent training approved by the YMCA (available in the YMCA

                    Training Program)

    7.             YMCA Healthy Lifestyle Principles

    8.             Must be at least 16 years of age

    9.             On year previous customer service experience 

    10.            Previous fitness and/or wellness experience preferred

     

    JOB REQUIREMENTS:

    1.             Ability to communicate with a Y-voice, demonstrating determination,

                    genuine concern, a welcoming attitude, hopefulness and a nurturing

                    spirit

    2.             Ability to demonstrate a desire to serve others and fulfill community

                    needs

    3.             Ability to build rapport, creating relationships and motivating members

    4.             Ability to work effectively with people of different background, abilities,

                    opinions and perceptions

    5.             Ability to listen first, seeking to understand the other person’s point of

                    view and remain calm in challenging situations

    6.             Ability to embrace new approaches and discover ideas to create a better

                    member experience.

    7.             Ability to work with minimal supervision, taking initiative to assist in

                    others

    8.             Ability to make sound judgments and transfer learning from one situation

                    to another

    9.             Ability to maintain confidentiality on member information

    10.           Ability to demonstrate professional conduct at all times

    11.           Ability to serve as a healthy lifestyle role model for members and staff

    12.           Ability to demonstrate general knowledge of YMCA programs and services

    13.           Ability to distinguish and articulate the difference between Personal

                    Training and Wellness Coaching

    14.           Attend internal equipment training orientation session

    15.           Attend trainings and/or courses to maintain certification and/or as

                    required by the YMCA

     

     

    PHYSICAL REQUIREMENTS:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

     

    While performing the duties of this job, the employee is regularly required to stand and walk; stoop, kneel, crouch, or crawl; demonstrate and perform various exercise movements on exercise and strength training equipment; talk and hear.  The employee is occasionally required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms.

     

    The employee must occasionally lift and/or move up to 45 pounds.  Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to focus.

     

     

    WORK ENVIRONMENT:

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually loud.

     

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