YMCA of Greater Des Moines

  • Wellness Coach

    Job ID
    Fitness/Wellness Programs
    Part-Time, Variable Hour
    Branch Name
    Walnut Creek Family YMCA
    US-IA-Windsor Heights (Walnut Creek Family YMCA)
    Starting Wage/Salary
    USD $8.44/Hr.
    Maximum Wage/Salary
    USD $10.19/Hr.
    Work Hours
  • Overview

    GENERAL FUNCTION:  Operating within the policies, procedures, and practices of the YMCA of Greater Des Moines, this position is responsible for facilitating member involvement and engagement by utilizing intrinsic coaching skills to assist members in finding their personal YMCA path.  This position provides a key opportunity to build relationships with members, helping them to utilize their membership to the fullest and build healthy lifestyles.  Wellness Coaches are responsible for exemplifying professionalism and relationship building skills as they work individually with members, connecting them to the YMCA community.




    At the Y, strengthening community is our cause.  Our staff members are people who drive this cause – it is because of our drive, our passion, our belief in others, and our belief in the strength of our mission that we are able to make a difference – every day. 


    EVERY position positively impacts others at the Y - JOIN US, WE MAKE A DIFFERENCE!




    To positively impact others, Y Staff Team Members exemplify CAUSE-DRIVEN LEADERSHIP competencies.



    Demonstrates in word and action the Y's CORE VALUES of caring, honesty, respect and responsibility and a commitment to the Y's mission, in all matters at all times



    Delivers the benefits of good health, strong connections, greater self-confidence, and a sense of security to all who seek it



    Tells the Y story to help others understand the impact of the Y; develops relationships with members to support fundraising; supports fundraising efforts



    Values all people for their unique talents and takes an active role in promoting practices that support diversity, inclusion and cultural competence



    Builds authentic relationships in the service of enhancing individual and team performance to support the Y's work



    Listens for understanding and meaning, seeks to understand the other person's point of view and expresses self effectively and in a manner that reflects a true understanding of the needs of the audience 





    1. Conduct new member welcome calls to begin relationship building process.
    2. Conduct wellness coaching sessions, delivering unique coaching to meet the specific needs of individuals.
    3.  Review member’s health assessments, feedback and goals and assist with linking information to their lifestyle choices.
    4. Provide support and encouragement to assist members in making lifestyle choices to positively impact their health
    5. Maintain records on each participant as directed by guidelines and procedures.
    6. Monitor participant progress on a regular basis to evaluate program effectiveness and progress toward goals.
    7. Monitor the wellness center areas to ensure a safe, hazard-free environment, addressing safety issues as directed.
    8. Continuously monitor wellness center areas to assist members with questions and issues.
    9. Continuously facilitate member involvement by actively seeking opportunities to build relationships.
    10. Actively promote member engagement by encouraging involvement in related Y programs and small communities.
    11. Assume a leadership role for members, demonstrating professionalism and equipment expertise.
    12. Ensure cleanliness and tidiness of the wellness center areas by cleaning equipment, desks, and all surface areas regularly.
    13. Assist, as required, with training and orientation of new Y staff.
    14. Know all emergency procedures and be able to demonstrate them.
    15. Complete accident/incident reports and submits to supervisor or designated staff person.
    16. Attend department and Branch staff meetings as required.
    17. Perform additional duties as assigned by supervisor or designated staff person.
    18. Demonstrate and support the objectives of the Association as embodied in the mission statement and values.



    1. Ability to read, write, perform simple mathematical functions and basic computer skills
    2. Must be at least 18 years of age
    3. Completion of high school degree or equivalent
    4. American Red Cross CPR-PR/AED/First Aid/BBP within 45 days of hire
    5. YMCA Orientation and Safety Training within 45 days of hire
    6. YMCA Wellness Coach Orientation within 45 days of hire
    7. YMCA Healthy Lifestyle Principles within 45 days of hire
    8. YMCA of Greater Des Moines Wellness Coach I , Wellness Coach II, and Wellness Coach III training OR other approved Intrinsic Coaching certification within 45 days of hire
    9. YMCA Foundations of Strength and Conditioning Certification OR current personal training certification with one of the current National Commission for Certifying Agencies (NCCA) Accredited  Certification Programs, one of the current certification programs accredited by the Accrediting Commission of the Distance Education & Training Council (DETC) or a personal training certification program reviewed and approved through the YMCA of Greater Des Moines internal review procedures within 45 days of hire




    1. Ability to communicate with a Y-voice, demonstrating determination, genuine concern, a welcoming attitude, hopefulness and a nurturing spirit
    2. Ability to demonstrate a desire to serve others and fulfill community needs
    3. Ability to build rapport, creating relationships and motivating members
    4. Ability to work effectively with people of different background, abilities, opinions and perceptions
    5. Ability to listen first, seeking to understand the other person’s point of view and remain calm in challenging situations
    6. Ability to accurately assess personal feelings, strengths and limitations and how they impact relationships
    7. Ability to demonstrate an openness to change and seek opportunities in the change process
    8. Ability to embrace new approaches and discover ideas to create a better member experience
    9. Ability to work with minimal supervision, taking initiative to assist in developing others
    10. Ability to make sound judgments and transfer learning from one situation to another
    11. Ability to distinguish and articulate the difference between Personal Training and Wellness Coaching
    12. Ability to demonstrate an understanding of YMCA Coaching and ability perform the required skills, including behavior change model, motivational interviewing, listening and reflective listening skills, appreciative inquiry and SMART goals
    13. Ability to maintain confidentiality on member information
    14. Ability to demonstrate professional conduct at all times
    15. Ability to serve as a healthy lifestyles role model for members and staff
    16. Ability to demonstrate general knowledge of YMCA programs and services
    17. Attend trainings and/or courses to maintain certification as required by the YMCA
    18. Ability to effectively present information in one-on-one and small group situations to members
    19. Availability and ability to work a minimum of two shifts per week and one weekend per month  

    ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.


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